LebaVerse Refund & Cancellation Policy

Effective Date: December 28, 2021

Last Updated: April 30, 2025

At LebaVerse, we strive to deliver high-quality, reliable digital vCard services. Please review our refund and cancellation terms carefully before subscribing or making a purchase.

1. Subscription Plans

LebaVerse offers both free and paid subscription plans. Paid plans may be billed monthly or annually depending on the option you choose during sign-up.

2. Cancellation Policy

You may cancel your subscription at any time through your account dashboard.

Free Plans: Can be canceled immediately without any charges.
Paid Plans: Cancelation stops the next billing cycle. You will continue to have access to premium features until the end of your current billing period.

🛑 Note: Canceling a subscription does not automatically trigger a refund.

3. Refund Policy

All payments are non-refundable, except in the following limited circumstances:

a. Billing Errors

If you were charged incorrectly or multiple times due to a system error, we will issue a full or partial refund after reviewing the case.

b. Service Not Delivered

If we fail to provide access to your paid plan or features due to a technical error on our part (not caused by misuse, third-party issues, or user error), you may be eligible for a full or partial refund.

c. Required by Law

Refunds will be issued if required under applicable Lebanese law or consumer protection regulations.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

You forgot to cancel before the next billing cycle
You didn’t use the service or had a change of mind
Issues caused by your device, internet provider, or third-party tools
Violations of our Terms of Service or Content Policy

5. How to Request a Refund

To request a refund, please contact our support team within 7 days of the transaction:

📧 Email: info@albarmajah.com

Include:

Your account email
Date and amount of the transaction
Reason for the refund request

We will review and respond within 5–7 business days.

6. Modifications to This Policy

We may update this Refund & Cancellation Policy periodically. We will notify users via platform alerts or email if changes are significant. Continued use of the service implies acceptance of the revised policy.

7. Contact Us

If you have questions about billing, cancellation, or this policy, contact us at:

📧 Email: info@lebaverse.com

📍 Address: Beirut, Lebanon